Glenview Cottage
Achmore, Ross-shire, Scotland - Tel: 01599 577211  


Terms and Conditions

Bookings & Payments
As we work on a 'first come, first served' basis, you may request a period by filling in and submitting the form on the Enquiries page.
We will advise you, usually within 48 hours, whether the period you request is free and will include a link to the web site which you can use to pay either the deposit or full amount, see * below.
We will then 'hold' the period for 3 days to allow time for your payment to reach us.

We offer two methods of payment, a crossed sterling cheque drawn on a UK branch of your bank and made payable to Mr & Mrs Underhill and via as above.

* A non-refundable deposit of £50 per week booked, either via a crossed sterling cheque drawn on a UK bank and made payable to Mr & Mrs Underhill, or through is required to secure your booking. Balance of payment is due six weeks prior to arrival date, but bookings made within six weeks of arrival date are payable in full at time of booking.
No booking is considered firm until either your deposit or full payment is cleared by or, in the case of a cheque, by our bank

Arrival & Departures
Glenview Cottage will be ready for you at 3pm (15:00hrs) and should be vacated by 10am (10:00hrs) on day of departure.

Access to Glenview Cottage
Glenview Cottage will only be available for your occupation after full payment has been received and cleared by our bank.

Cleaning
The property should be left clean and tidy on departure and, if you bring a pet, particular attention should be paid to removal of pet hairs.

Damages
All damages and losses should be reported prior to departure. Damages and losses may be charged for.

Cancellations
Should you have to cancel, every endeavour will be made to re-let Glenview. Your payment (less deposit) will be refunded if Glenview is subsequently re-let.

We are sorry but we have to advise you of extended conditions regarding smoking and pets but this has become necessary due to a very small number of inconsiderate people we have had stay at Glenview Cottage.

Smoking
Along with all enclosed public spaces in Scotland, smoking is strictly not allowed in Glenview Cottage.
Smoking in Glenview Cottage grounds is allowed, as long as smoke is not allowed to enter Glenview Cottage.
If smoking in Glenview Cottage grounds, care must be taken to avoid fire and littering.

Pets
We only allow one pet, details must be disclosed at the time of booking. Additional and/or undisclosed pets arriving with owners, will only be allowed into Glenview Cottage at our discretion.
All we ask is that you respect these few simple, common sense requests:
• Please keep your pets off the furniture.
• Please exercise your pets outside the garden.
• Please remove pet hairs from carpets before you leave.
• Please don’t leave your pets unattended in the cottage or the garden.
• Please do not allow pets in the bedrooms or bathroom.
In addition, we also request that dogs should be kept on a lead within the property garden.

These requests are made to help ensure that the stay of future guests, who may have an allergy, is made more comfortable.

Please be aware that it is illegal in Scotland not to clear up after your pet no matter where you are.
We reserve the right to charge, at our discretion, for any damage caused by any pet.

Failure to observe either of the smoking or pets clauses above may result in you being asked to prematurely terminate your stay with us.

Acceptance of Terms & Conditions
By submitting your deposit and the Booking Form, you are agreeing to each and every aspect of the Terms and Conditions above.

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Revised: August 03, 2012
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